Returns and refunds

Thank you for purchasing the Ghostwatch Blu-ray from Lawman Productions.

We want you to be happy with your purchase. If there is a problem with your order, please contact us as soon as possible, providing your order number and details of the issue.

Damaged or defective items

If your Blu-ray arrives damaged, defective or otherwise not in the condition described, please contact us within 14 days of delivery.

Where appropriate, we will arrange a replacement or refund. We may ask for photographs of the packaging and/or damaged item to help us investigate the problem.

If the item is confirmed to be faulty or damaged before it reached you, we will cover reasonable return postage costs.

Change of mind

For customers who have a statutory right to cancel an online purchase, the applicable cancellation period and consumer rights will apply.

For eligible cancellations, the customer must notify us within the applicable cancellation period and return the item in accordance with our instructions. The Blu-ray should be returned in its original condition.

For hygiene, security and copyright reasons, we reserve the right to refuse a discretionary return where the Blu-ray has been opened, used or damaged, except where the customer has statutory rights in relation to faulty, defective or misdescribed goods.

Where a statutory cancellation right applies, refunds will be made in accordance with the applicable law.

Pre-orders

If you purchase a Blu-ray as a pre-order, you may cancel your order before dispatch by contacting us.

Once a pre-order has been dispatched, our normal returns and cancellation provisions apply.

International orders

This product is currently available for delivery only to the countries shown as available at checkout.

Customers outside the UK may have additional rights under the consumer protection laws applicable in their country. Nothing in this policy is intended to exclude or restrict those rights.

Nothing in this policy affects your statutory consumer rights.